I'm Darshana.
SENIOR USER EXPERIENCE DESIGNER
With over a decade of experience in multiple UX disciplines, I work on creating intuitive and engaging digital experiences. I specialize in solving complex problems through research, journey mapping, and close collaboration with cross-functional teams. I'm passionate about design systems, accessibility, and creating seamless end-to-end journeys.
I'm keen on taking more leadership opportunities to influence UX direction and team collaboration.
When I’m not designing, you’ll find me reading crime thrillers or feel-good novels with a cup of chai, spending time with my family, or winding down with a good movie.
Aug 2022 - Present
EQUINIX
Senior User Experience Designer
Established a clear product vision and strategy, driving initiatives that significantly enhanced the application experience while aligning with business objectives. Proactively identified and seized opportunities to optimize designs and workflows resulting in impressive efficiency gains. Led impactful UAT sessions, collaborating effectively with cross-functional teams to guarantee seamless deployment.
Jul 2014 - Aug 2022
CISCO SYSTEMS
UI/UX Designer
Led design for cloud contact center experiences, focusing on accessibility and responsiveness. Delivered user-centered solutions to enhance customer satisfaction and implemented innovative workflows for improved usability. Served as the visual design contact for On-Premise and Cloud solutions, advancing the Cisco Finesse Agent Desktop vision while redesigning agent reporting for better functionality.
May 2012 - Jun 2014
EMBRACING MOTHERHOOD
Was on maternity break, which allowed me to be with my little one and create lasting memories. Returned with renewed energy, ready to dive in to new opportunities
Sep 2007 - May 2012
EI DESIGN
Associate Visual Design Lead
Established robust visual guidelines and streamlined workflows for e-learning courseware, significantly enhancing user experience and ensuring consistency. I effectively mentored the design team, driving collaboration and excellence throughout the project lifecycle. By engaging stakeholders at every stage of design and, I leveraged the ADDIE model to guarantee alignment and successful execution
User Experience
INTERACTION/VISUAL
100%
UX DISCOVERY
95%
DESIGN SYSTEMS
90%
ACCESSIBILITY
90%
Tools
FIGMA
100%
MIRO
100%
ZOOM WHITEBOARDS
90%
AMPLITUDE
70%
DOVETAIL
50%
